Lokad Call Center Calculator 1.0.1179.0
Don't waste time or money on your callcenter schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your callcenter at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad CallCenter Calculator. Import data from callcenter applications or from Excel. Easy...
Price: USD $0.00;
License: Freeware
File Size: 1479 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Advanced Call Center 6.0
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced CallCenter can send call notifications to your pager and voice messages over e-mail. It can also block certain types of...
Price: USD $39.95, EUR 39.95;
License: Shareware (Free to Try)
File Size: 2384 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000, Windows Vista
Go4Customer Call Recording Machine 1.1
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 2662 KB;
Platform: Windows 2000, Windows XP
PrettyMay Call Center for Skype 3.5.0.185
PrettyMay CallCenter for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
Price: USD $200.00;
License: Shareware (Free to Try)
File Size: 8174 KB;
Platform: Windows Me, Windows, Windows NT, Windows XP, Windows Vista
Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional callcenter business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal CallCenter v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 4545 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal callcenter and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Smart Call Manager 5.23.15
Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart Call Manager is designed to improve your callhandling...
The Call Terminator 1.0.2155
The do not call list will NOT stop or even signifigantly reduce unwated calls becuase of the loopholes designed into the system by the FTC. The Call Termiantor actually speaks the name of the caller and automaticlly rejects ANY unwanted call by answering the phone and playing the full disconnected message.
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your callcenter.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Red Call Recorder 1.0
Would you like to record phone calls ? 'Red Call Recorder 1.0' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding...
Price: USD $18.00;
License: Shareware (Free to Try)
File Size: 1795 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Red Call Recorder 1.1
Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding...
Price: USD $22.50;
License: Shareware (Free to Try)
File Size: 920 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000
DialItNow! 1.2
Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can call the sender of an email by highlighting the email and press the DialItNow!...
Price: USD $9.95;
License: Shareware (Free to Try)
File Size: 3906 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
Make Call 1.0
Make Call is Alchemy Eye pugin that will make a call using voice modem and play specified sound file when monitored server goes down.
Price: USD $50.00;
License: Shareware (Free to Try)
File Size: 275 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
CallBlocker 11.0.0.2
Great deals on Caller ID ready modems also available from http://www.callblocker.net/order.htm
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
This software is designed for use in the US only.
Price: USD $32.95;
License: Shareware (Free to Try)
File Size: 6549 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
